Summary
Timeline:
January, 2024 - May, 2024 (5 months)
My Role:
Product Designer & Researcher
My Team:
Papim Dejakaisaya (Product Manager)
Prisilia Langi (Scrum Master)
Eashwari Samant (Product Designer)
Matthew Pranata (Product Engineer)
Yingxin Zhang (Business Analyst)
Canon’s Problem Statement:
In 2024, Canon USA engaged Carnegie Mellon University to address the challenge of enhancing customer engagement with Whiz, a commercial robot vacuum. As a product designer, I collaborated closely with a dynamic team of Product Managers, Engineers, and Business Analysts to address the client’s problem statement:
How can Canon drive customer engagement so that users and customers realize the full benefits of the product?
The client said: Phenomenal Job!
Product Overview
WhizHub, a B2B user-centric Collaborative Work Management Platform that transforms Whiz from a tool into a team member.
Whiz, an AI-powered commercial collaborative robot vacuum that is primarily used in healthcare and education.
